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Customer Testimonials

Bank Of Montreal - Thank You

17-Oct-2002

BANK OF MONTREAL ADANAC BUSINESS RELATIONSHIP

Dear Sir:

Kindly consider this letter as confirmation of our business relationship dating back to 1982. By way of note, Adanac was awarded our Timelock and Maintenance Contract in 1982. Within that contract, Adanac undertook to annually visit each of our branches nationwide to clean and service the timelocks. Our relationship has grown and now includes a number of other services. In all areas Adanac has provided the Bank of Montreal with a cost effective, timely and quality lever of service

These services include:

  • Branch security equipment surveys and maintenance of a security equipment inventory.
  • Expansion of the time lock and maintenance agreement, to include electronic combination locks.
  • Product evaluations and risk assessment.
  • Design and retrofit branch equipment. to offset changes in exposure.
  • Supply and install new security equipment in a tendered environment.
  • Supply, install and administer the Peaks keying system installed at select branches.

J.B. Jilek
Senior Manager, Protective Services

Bank of Montreal Corporate Security
302 Bay Street 3rd Floor
Toronto, Ontario
M5X 1A1


Excellent Service

18-Oct-2002

To Whom It May Concern:

This letter is to confirm that Adanac Security & Specialty Services Ltd. has provided full service including timelocks, combination locks, and general service to the TD Canada Trust for the past ten (ten) years.

Furthermore, Adanac Security & Specialty Services Ltd. is custodian of the Peaks High Security Keyway system for the retail branches.

Adanac Security & Specialty Services Ltd. provides excellent service and addresses our security concerns in a professional manner.

Frank Craddock

TD Bank Financial Group
Corporate Security and Investigations
P.O. Box 1, Toronto-Dominion Centre
Toronto, Canada M5K 1A2

TD Canada Trust - Very impressed

23-Jun-2009

Tom,

I just wanted to send a comment about one of your employees. His first name is Paul, he serviced our TD Canada Trust branch in Oshawa on June 23rd. This was my first time meeting him and I just wanted to say how impressed I was with his service. He was very fast, very polite, friendly and professional.

Definitely worth mentioning.

Andree Theriault
Oshawa, Ontario

TD Canada Trust Reccomendation

06-Jun-2000

Attention: Mr. Tom Stewart

To Whom It May Concern,

This letter of reference is written to briefly describe my relationship, experience and knowledge of the captioned company.

I have had the pleasure of having Adanac perform many tasks for TD Canada Trust during my career as Assistant Manager of Retail Real Estate. They have completed many security projects, over the past fifteen years, with professional decorum utilizing experienced, reliable and bonded technicians, who perform on schedule and within budget under the supervision of qualified and experienced management.

Some of their credentials are as follows:

  • They are a full service company ie, SERVICE, MANUFACTURING, DELIVERY & INSTALLATION who are familiar with banking standards and control with many years of experience in dealing with Real Estate Departments.
  • They have a State of the Art reporting system for summarizing service reports and activities and have provided consulting services on various security services and controls as well as assisting in writing banking specifications.
  • Adanac are specialists in high security locksmithing as well as manufacturing of specialty banking equipment ( safes, SD boxes, bullet resistive products etc. ) ULC label rated.
  • Their portfolio consists of over 4,000 branches under service contracts with Chartered Banks and Financial Institutions.

In short, I would not hesitate to recommend their services for any task which is in the realm of their expertise.

Sincerely,

Kenneth C. Crigger
Assistant Manager, Retail Real Estate ( Retired )

TD / Canada Trust
Real Estate
P.O. Box 1,Toronto Dominion Centre
Toronto, Ontario M5K 1A2

They did a terrific Job!

25-Feb-2009

Tom,

The gentlemen delivered the teller units, safe and money counter today.  I must say they are very professional.  They did a terrific job!

On behalf of everyone from the credit union please extend my thanks and appreciation for exemplary service.

Thank you once again,
M.J. (Mike) Fleurie G.M.

Upgraded Our Security!

21-Aug-1998

Whom it May Concern;

The Toronto-Dominion Bank undertook a complete upgrade of G.TA. Division branch locks approximately one year ago to the Peak's locking system through Adanac Security in response to security concerns over key control and duplication.

Key control has become an important component in branch security given today's environment of take-over style Robberies and Break & Enters. Adanac has effectively administered the key control program, thereby reducing our exposure to this specific threat.

Mike Donnelly
Assistant Chief Security Officer

THE TORONTO-DOMINION BANK
Head Office
P.O. Box 1,Toronto Dominion Centre
Toronto, Ontario M5K 1A2

Value Added Approach!

02-Jun-2000

Dear Sir:

I have had the opportunity to work with Adanac for over two years in my former capacity as Manager Security Systems Design for the Royal Bank Engineering Services.

Adanac's strong sense of service and value added approach to the Bank's needs made our work a great deal easier. Because of their expertise and willingness to help, we never hesitated to use them as a resource for security information.

They contributed significantly to the development Bank's Physical Security Standards, and partnered with the Bank to ensure that they and their subcontractors adhered to these Standards.

We worked with Adanac in a Province - wide Security locksmith contract, that resulted in considerable savings to the Bank and which allowed us to achieve a quality assurance program through regular maintenance and inspection of the branches' safe, vault and safety deposit boxes.

I have no hesitancy in recommending Adanac and would be happy to discuss them further, if you have any questions.

Yours truly,

Dodd Patterson
Coordinator Strategic Sourcing

Oxford Properties Group
120 Adelaide Street West
Toronto. Ontario M5H 1T1

Very Impressed

22-Jun-2009

Tom,

I must tell you that I was VERY IMPRESSED by the entire process.

  1. The communication offered by you from the very beginning.
  2. The fact that you were able to offer me an actual meeting time (when it is so difficult to do in the Service Industry).
  3. Your Service Team were actually there as promised. (Most Companies say one thing and do another).
  4. The VERY pleasant way that your men handled the moving of the safe - respecting my ceramic floor and walls.
  5. Quick payment for my safe as agreed without any hassles, haggling etc.
  6. Even your follow up email to ensure that everything went well.
BRAVO........I would recommend your Company any day. Thank you very much for a more than positive experience. A pleasant change to what we have all unfortunately come to expect in today's marketplace.

YOU SHOULD BE PROUD OF YOURSELVES......keep up the GOOD WORK ADANAC!


Kind Regards,

Sheree Fleming
Pickering, Ontario

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